Frequently Asked Questions
What is an insurance deductible ?
What is an insurance deductible ?
A health insurance deductible is an amount you have to pay toward the cost of your healthcare bills before your insurance company begins to cover your costs. Deductibles can range from hundreds to thousands of dollars depending on your insurance plan and they typically renew every year. Once you’ve paid the full amount of the deductible, your insurance shares or fully pays the costs for your care.
Do you work with children?
Do you work with children?
I work with ages 16 and above.
Do you have any physical locations?
Do you have any physical locations?
No, all visits are conducted online via a HIPAA compliant telehealth platform.
In what states do you see patients?
In what states do you see patients?
Arizona, Colorado, New Mexico, New York, and Utah
What are late cancellation & missed appointment fees?
What are late cancellation & missed appointment fees?
Patients are able to create, cancel, and reschedule appointments via the patient portal on both Headway and Grow Therapy. The no-show and under-24-hours cancellation fees are charged at ½ the cost of an appointment. Patients agree to this fee when they enroll in services and have complete control over their appointments via the patient portal. Additionally, patients are sent a notification immediately when an appointment is made and again 48 hours prior to the appointment.
Do you do paperork/letters for reasonable accommodation, FMLA, ESA, or other?
Do you do paperork/letters for reasonable accommodation, FMLA, ESA, or other?
Yes, for established patients only. An established patient will have completed at least 6 visits. You should be aware that completing 6 visits doesn't necessarily guarantee that paperwork will be completed. Please keep in mind that completing paperwork packets for patients is at the discretion of the provider.
What are Headway, Grow Therapy, and Sondermind?
What are Headway, Grow Therapy, and Sondermind?
These companies provide scheduling and billing services for private practices.
Why do medication changes need to be made through appointment?
Why do medication changes need to be made through appointment?
Providers ask that you see them for medication changes primarily to ensure patient safety by carefully assessing the need for a change, considering potential interactions with other medications, monitoring for side effects, and making informed decisions based on your current health status, all while maintaining a comprehensive medical record of your treatment plan.
What communication is the portal used for?
What communication is the portal used for?
Severe medication side effects, difficulties filling orders at the pharmacy, and questions regarding instructions.
Do you do superbills?
Do you do superbills?
I see patients in network with insurance, or cash pay. If you are out of network you are agreeing to cash pay.
How do I get medication refills?
How do I get medication refills?
Refills are done through appointments. Each visit patients will be given enough medications to get them to their next appointment (30, 60, 90 days). Due to the nature of conditions treated in Mental Health, it is necessary that the provider do regular check-ins with patients.
What is Psychodynamic Interpersonal Therapy?
What is Psychodynamic Interpersonal Therapy?
Psychodynamic Interpersonal Therapy (PIT) is a type of psychological treatment designed to help people with a range of different problems. The therapy takes the form of an in-depth conversation between two people (client and therapist), in which the client’s difficulties are explored and hopefully resolved. In this sense, PIT sessions bear some resemblance to the kind of “heart to heart” conversation that we might have with a trusted confidante about a personal problem. PIT is more than this, however, because the therapist is trained to help focus the conversation on the most important issues for the client, and support them with any difficult feelings that this brings up.